Goboarding for industries:

Retail & E-commerce

Comprehensive Identity Verification
for Retail & E-commerce

The Challenge in Retail & E-commerce

Retail and e-commerce businesses face unique challenges in preventing fraud, protecting customer data, and ensuring a seamless shopping experience. With the increasing shift to online shopping, these challenges are more pronounced, requiring robust identity verification solutions to maintain customer trust and protect against financial losses.

Fraud: Includes payment fraud, account takeover, and the use of stolen identities for online purchases.

 Cybersecurity: Risks from phishing, ransomware, and data breaches can lead to significant financial losses and damage to brand reputation.

 Data Privacy: Compliance with data protection regulations such as GDPR is essential to protect customer information.

 Account Takeover: Unauthorized access to customer accounts can result in fraudulent transactions and loss of customer trust.

Use Cases and Best-Suited Features

Customer Onboarding

Description:
Streamline customer registration with automated sign-up, email, phone, and device risk assessments. Verify customer identities using ID verification and face capture.

Benefits:
Reduces cart abandonment, enhances customer satisfaction, and improves overall shopping experience.

Best-Suited Features:

    • ID Verification
    • Email Risk Assessment
    • Phone Risk Assessment
    • Device Intelligence
    • Face Capture & Extraction
    • Verification of Document Numbers and Date Formats
    • Automated Document Appraisal
Payment Security

Description:
Securely verify the identity of customers during checkout to prevent payment fraud and unauthorized transactions.

Benefits:
Reduces payment fraud, ensures secure transactions, and enhances customer confidence.

Best-Suited Features:

  • Face Matching Using ML and Computer Vision
  • Liveness and Face Match
  • Advanced Data Integrity Verification
  • Screen Detection
Account Security

Description:
Implement robust identity verification processes to prevent account takeovers and ensure that only authorized users can access customer accounts.

Benefits:
Protects against account takeovers, enhances platform security, and builds customer loyalty.

Best-Suited Features:

  • Face Matching Verification
  • Blacklist Monitoring
  • Advanced Fraud Detection

Enhanced Security and User Experience

Regulatory Compliance

Description:
Ensure compliance with retail and e-commerce regulations, such as GDPR, through comprehensive identity verification and secure data handling practices.

Benefits:
Protects against legal and financial sanctions, builds brand credibility, and enhances customer trust.

Best-Suited Features:

    • Official Registry Verification (if applicable)
    • Data Verification
    • Privacy by Design
Advanced Fraud Prevention

Description:
Implement advanced fraud detection mechanisms, including face photo tampering detection and blacklist monitoring, to prevent fraudulent activities.

Benefits:
Mitigates fraud risks, ensuring a secure shopping environment and protecting the brand’s reputation.

Best-Suited Features:

  • Face Photo Tampering Detection
  • Blacklist
  • Barcode Authenticity Checks
  • Color Photocopy Detection
Seamless User Experience

Description:
Provide a smooth and secure onboarding and shopping experience with quick and accurate identity verification processes.

Benefits:
Enhances customer satisfaction, increases customer retention, and fosters loyalty.

Best-Suited Features:

  • ID Auto-capture
  • Face Capture & Extraction
  • Liveness and Face Match
  • Automated Document Appraisal

Enhancing Security and Efficiency
in Retail & E-commerce

Our identity validation solution is designed to meet the needs of retail and e-commerce businesses, ensuring robust fraud prevention, regulatory compliance, and a seamless user experience. By leveraging our comprehensive identity validation solution, retailers can streamline operations, enhance fraud prevention, ensure regulatory compliance, and improve the overall customer experience. This approach safeguards against legal and financial risks, builds trust, and fosters loyalty among customers, ultimately contributing to a more secure and efficient retail environment.